Privacy notice

Last updated: 3 October 2026

WildPassport is responsible for the personal information described in this notice. Questions or privacy requests can be sent to privacy@wildpassport.photos.

Information we collect

• Account details, including your name, email address, encrypted password and verification status.
• Your wildlife records, including species, dates, notes, photographs and any named place or exact coordinates you choose to provide.
• Subscription and payment identifiers supplied by our payment provider; WildPassport does not store full card details.
• Mailing-list consent, subscription status and unsubscribe date.
• Technical information needed for security and operation, such as session, device and request data.

How we use it

We use account and wildlife-record data to provide WildPassport, secure accounts, display and manage your passport, process subscriptions, support users and improve reliability. We send marketing email only where you have consented, and you can withdraw that consent at any time.

Location choices

For each encounter you decide whether to save a named place, exact coordinates, both, or no location. Exact coordinates can reveal sensitive places. Only provide them when you are comfortable doing so and avoid recording locations that could put wildlife or people at risk.

Legal bases and sharing

We process data as needed to provide the service under our contract with you, for legitimate interests such as security and service improvement, to meet legal obligations, and on consent where required for marketing. We share only what is necessary with providers that host the service, store files, deliver email, process payments or help us operate securely. We do not sell personal information.

Retention and security

We keep account and wildlife data while your account is active, then delete or anonymise it unless law requires longer retention. Mailing-list records are retained while subscribed and limited suppression data may be kept after unsubscribing so we can honour your choice. We use proportionate safeguards, but no internet service can guarantee absolute security.

Your rights

Depending on where you live, you may ask for access, correction, deletion, restriction, objection, portability or withdrawal of consent. You can update account details, download your personal data and delete your account from Account settings. You may also complain to your local data-protection authority; in the UK this is the Information Commissioner’s Office.

Changes

We may update this notice as WildPassport changes. Material changes will be highlighted in the service or sent to the email address on your account.